1. General Terms
- All orders are subject to availability and confirmation of the final price.
- KNG Group A/S reserves the right to cancel orders due to errors, stock limitations, or other unforeseen circumstances.
- By placing an order, you confirm that all details provided are accurate and complete.
2. Pricing and Payment
- Prices are listed in DKK or EUR (depending on your location) and exclude VAT unless otherwise stated.
- Payment options include bank transfer, credit card, and other methods as specified at checkout.
- Full payment must be received prior to shipment unless otherwise agreed upon in writing.
3. Returns and Refunds
- Products may be returned within 14 days of receipt if they are unused, undamaged, and in their original packaging.
- Special Orders/Skaffevarer: Products classified as “skaffevarer” (special orders) are non-returnable and non-refundable.
- To initiate a return, please contact us at contact@kng.dk /+4569170699 with your order details.
- Once the returned item has been inspected and approved, refunds will be processed within 10 business days.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
4. Warranty and Liability
- Products are covered by the manufacturer’s warranty, where applicable.
- KNG Group A/S is not liable for any damages caused by improper use or third-party interference.
For further clarification, feel free to contact us at contact@kng.dk / +4569170699